Set Refill Reminder

TABLE OF CONTENTS

• Why do we need to set Refill Reminder?
• How to set Refill Reminder?
• FAQs

Why do we need to set Refill Reminder?

• For chronic patients, it’s important to get medication refilled.
• It helps patients to take medication regularly if they are running out of medication
• So customers can reorder that product online or visit your store to pick up the medication.

How to set Refill Reminder?

• After creating an invoice, you can set up a Refill reminder for patients with Chronic issues (Diabetes, BP, etc.) and the system would send a reminder to the patient through Push notification (if eVital/Whitelabel App is installed on the patient's phone) or you'll also get the refill reminder in your system and at that time you can send them a reminder on WhatsApp.
• Download eVitalRx Mobile App
  For Play Store - https://play.google.com/store/apps/details?id=com.equality.chemist&gl=US
  For App Store - https://apps.apple.com/in/app/evitalrx/id1637429769
  

FAQs

1. Can I remove the Reminders from the list of Refill Reminders?
   • Once you click on the checkbox next to Whatsapp Icon, the status will be changed to "Informed to the patient" so you do not send the same reminder twice.
2. Can we see the refill reminder a few days before the actual date of the reminder?
   
   • Yes, you can.
   • For that go to Sales Settings or Click here.
3. Can we set reminders without Mobile Numbers (Non-Valued customers)?
   • No, without entering the customer's mobile number, you can not set the refill reminders.

Videos