Manage eOrders? (For Delivery)

Modified on Wed, 08 Feb 2023 at 03:12 PM

TABLE OF CONTENTS

Why do we have to collect orders online using eVital Customer App?

  • If you collect the order from other social media apps (e.g., WhatApp and etc) so you have to create an invoice manually.
  • You have to inform the customer manually by call or message if the product is available or not!
  • You also have to inform whether that customer's order is ready or not!
  • By using the customer app to collect orders the invoice will be created automatically you don't have to create it manually.
  • You don't have to inform the customer of the medicine availability, customer can check your medicine availability and discounted price from our customer application.
  • You don't have to inform the customer manually for the order is ready, the customer application will automatically notify the customer after the order was accepted, confirmed, and ready.
  • All you have to do is link the customer to the customer application.*


How to manage eOrders?

  • After a customer orders an item, you can view that order in eOrders (In the bluebar).
  • You'll get 2 sections there, Pickup and Delivery.
  • We have given separate options to manage both.


For Pickup Orders

For Delivery Orders


FAQs 

  1. How to set Refill Reminder?
    • Click here to see the process of setting up a refill reminder.

  2. How to set a Default Discount?
  3. How do manage the Sales Invoice Break Down?
    • To manage the Sales Invoice Break Down click here.

  4. How to Refer customers for customer application?
    • Click here to see the process to Refer customers for customer application.

  5. How the customer will get the notification of the order?

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