Manage eOrders? (For Delivery)

TABLE OF CONTENTS

• Why do we have to collect orders online using eVital Customer App?
• How to manage eOrders?
  • For Pickup Orders
  • For Delivery Orders
• FAQs 

Why do we have to collect orders online using eVital Customer App?

• If you collect the order from other social media apps (e.g., WhatApp and etc) so you have to create an invoice manually.
• You have to inform the customer manually by call or message if the product is available or not!
• You also have to inform whether that customer's order is ready or not!
• By using the customer app to collect orders the invoice will be created automatically you don't have to create it manually.
• You don't have to inform the customer of the medicine availability, customer can check your medicine availability and discounted price from our customer application.
• You don't have to inform the customer manually for the order is ready, the customer application will automatically notify the customer after the order was accepted, confirmed, and ready.
• All you have to do is link the customer to the customer application.*

How to manage eOrders?

• After a customer orders an item, you can view that order in eOrders (In the bluebar).
• You'll get 2 sections there, Pickup and Delivery.
• We have given separate options to manage both.

For Pickup Orders

For Delivery Orders

FAQs 

1. How to set Refill Reminder?
   • Click here to see the process of setting up a refill reminder.
     
     
2. How to set a Default Discount?
   • To set a Default Discount click here.
     
     
3. How do manage the Sales Invoice Break Down?
   • To manage the Sales Invoice Break Down click here.
     
     
4. How to Refer customers for customer application?
   • Click here to see the process to Refer customers for customer application.
     
     
5. How the customer will get the notification of the order?
   • Click here to see the process.